IT Strategy
Simplify, Secure, Succeed
IT strategies should be a powerful tool that answers today’s questions, meets tomorrow’s needs, and drives your business forward.
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IT Strategy
Navigate uncertainty with sure footed guidance
We understand the critical importance of developing a forward-thinking IT strategy that not only addresses today’s challenges but also prepares you for future advancements in technology. Saros offer innovative solutions that have benefitted numerous businesses across diverse industries, helping them plan and execute strategies that will support them into the future.
We work with you to create an IT Strategy that perfectly aligns with your overall business strategy by utilising our expertise in project management and deep understanding of your business goals. By coordinating technology with your specific needs, we ensure that your IT infrastructure supports your business objectives.
We don’t stop at strategy development. Our team excels in translating your IT strategy into a tangible portfolio of projects, complete with clear deliverables and well-defined timelines. We take great care in making sure your IT Strategy is correctly implemented, allowing your business to thrive in the ever-evolving digital landscape.
Start to finish
From initiation to hand over, we offer:
Global IT Leadership Operating globally across numerous countries, Saros Consulting boasts a track record of countless successful projects and expertly managed substantial budgets, showcasing our far-reaching impact and expertise.
103
Clients
258
Projects
1120000000
Budget Value
Case Study
Primark
This leading retailer found itself constrained by an outdated ITSM system, and that to achieve their ambitious strategy they needed to evolve their technology quickly. Their existing system brought an array of operational challenges, including manual workflows, limited communication channels, and a critical absence of self-service capabilities. Colleagues had to raise tickets for routine tasks like password resets, often facing frustrating delays due to vendor SLAs. This technology roadblock hindered the retailer’s progress and innovation, demanding immediate attention.
42,100 Employees
128 Locations
Case Study
Primark
Strategic Transformation Initiative
To address these challenges, Saros organised a thoroughly planned transformation initiative. The cornerstone of this strategy was the implementation of ServiceNow ITSM modules and additional capabilities. This comprehensive approach seamlessly integrated with the existing IT infrastructure, providing a sustainable framework for future growth and innovation. Saros’ strategic partnerships and astute project management ensured the successful implementation of this extensive ITSM solution within the planned 10-month timeline and a budget of €2.9 million.
42,100 Employees
128 Locations
Case Study
Primark
Foundation for Innovation
The results of this transformation extended far beyond the resolution of existing challenges. The project laid a solid foundation for future technological advancements and business transformation. It catalysed a major transformation in 3500+ colleague tech and 990+ IT support staff experiences, transforming the technological environment. Additionally, the project promised substantial savings, expected to reach 860,209 man-hours over a span of three years. This holistic transformation equipped the retailer with the agility required to scale seamlessly with its anticipated growth, marking a milestone in its technological journey.
42,100 Employees
128 Locations
Case Study
Primark
Efficiency Gains
Employees experienced a significant enhancement in their technology interactions, while over 990 IT support staff found their operations streamlined. The expected savings of 860,209 man-hours over three years highlighted the substantial gains achieved through this transformation. Moreover, the project positioned the retailer for future success by creating an ecosystem primed for technological growth and business transformation, a testament to the expertise and dedication of Saros in the realm of ITSM consultancy and project management.
42,100 Employees
128 Locations
Saros Consultancy expertly guided out IT investment, delivering a strategic and effective solution that enhances our disaster recovery and business continuity
CEO
, Global Engineering Manufacturing
The Saros team is results driven with a strong sense of ownership and willingness to do what it takes to achieve the business outcome
Primark
, ITSM and Service Desk Lead
Saros Consulting’s deep understanding of our IT needs and precise planning have been crucial in our new international office projects. We are hugely impressed with the Saros team
Head of Property Services Division
, FTSE 100 Multinational
