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IT Leadership Insights: Mary-Ellen Snook
Mary-Ellen, you’ve had a highly successful journey in the enterprise IT world. Could you share a bit about your background and what sparked your career path? My career journey has been both varied and rewarding. With the IT industry constantly evolving, there’s always a new challenge around the corner – and that’s what makes it…
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Implementing Effective Change Management
In the high-stakes world of IT, successful change management can be the difference between a smooth technology rollout and a costly failure. While much attention is given to the technical execution, the subtleties of change planning often require a deeper focus than anticipated. As a Senior Programme Manager at Saros Consulting, I’ve learned that true…
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From Tech Debt to Tech Wellness
Transitioning from tech debt to tech wellness requires organisations to balance their immediate operational demands with long-term technological health. Mary-Ellen Snook, Programme Manager at Saros Consulting, talks about how excessive tech debt produces significant risk but managing that debt can transform an organisation and ensure its ability to react fast to technological change. The…
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Unlocking Transformation Success
Transformation projects are common among all businesses. But successful transformation projects are more elusive. Kevin Hayden, Technical Business Analyst at Saros Consulting, talks about how the success of any transformation project hinges on integrating new technology with existing processes, and bringing end users along the transformation journey. Even as the number of transformation projects increased…
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5 Building Blocks for Knowledge Management
By Nagarathna Sai Madhukar , Senior ITSM Consultant, Saros Consulting Though people tend to relate to IT Service Management (ITSM) with operational processes like incident, problem, change management, ITSM is a vast subject. It encompasses all activities associated with creating, supporting, maintaining and improving an organisation’s IT services. Over the past 2 decades working…
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Enhancing IT Operations in Global Pharma
The following case studies detail Saros Consulting’s role in two pivotal IT projects for an international pharmaceutical company. These projects, each with distinct challenges and objectives, demonstrate our ability to deliver sophisticated IT solutions in a highly regulated and demanding industry. They exemplify our commitment to enhancing operational efficiency and system compliance through innovative technology…
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Advancing Biotech with IT Excellence
Saros Consulting partnered with a leading global biotechnology company to oversee a significant IT infrastructure project as part of a larger Vial Fill modernisation initiative at their Dun Laoghaire facility in Dublin. This project, spanning from March 2021 to November 2023, was a critical venture in a sector where precision and innovative solutions are essential.…
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Enhancing Retail Connectivity
Saros Consulting partnered with a leading name in the global retail industry to undertake a significant network upgrade. This venture was critical to reinforcing the robustness and efficiency of the retailer’s network infrastructure, ensuring that the bustling store operations could continue to thrive without any disruptions. Client Overview The client stands as a formidable…
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Reviving Retail Efficiency for a Global Retail Chain
Saros partnered with a global retail giant on a mission to enhance their in-store efficiency. The challenge: the existing tablet devices used struggled to keep pace with their busy stores’ demands and needed to be upgraded & refreshed to enhance productivity and at the same time move the devices onto Microsoft office Intune Mobile Device…
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Embedding Project Management as an Organisational Practice at Certa
Businesses are increasingly utilising the discipline of project management in recognition that it is a key enabler of corporate strategy delivery. Project management provides the potential to increase projects’ success, minimise the likelihood of failure and ultimately contribute to the overall organisational performance. There are many ways an organisation can choose to embed project management…